Splunk Cloud Platform

Receiving "Client is not authenticated" Error

namjin
Loves-to-Learn Everything

I keep getting Client is not authenticated Error.

I wondered if there was an error occurring internally, so I confirmed that the following authentication error occurred while searching.

startup:116 - Unable to read in product version information; isSessionKeyDefined=False error=[HTTP 401] Client is not authenticated

Host: It seems to be occurring in both IDX and SH, and it is confirmed that the error occurred on 11/12.

Is there any way to check which app is causing it?

 

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Labels (2)
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jessieb_83
Path Finder

I'm seeing this same error on a new build. Did you ever find an answer?

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