All Apps and Add-ons

Why upgrade from Splunk for Palo Alto Networks 4.1.1 to 4.1.3 results in "'lookup table' does not exist" errors?

itreghenssler
Explorer

Single Splunk server- PA app 4.1.1 was working without issue.
Updated to 4.1.3 and now all we get are following errors when we do a basic search for 'pan_traffic'.
Server was restarted - twice, errors still continue.

The lookup table 'app_lookup' does not exist. It is referenced by configuration 'pan_threat'.
The lookup table 'app_lookup' does not exist. It is referenced by configuration 'pan_traffic'.
The lookup table 'app_lookup' does not exist. It is referenced by configuration 'source::udp:514|host::192.168.18.100|pan_traffic'.
The lookup table 'app_lookup' does not exist. It is referenced by configuration 'source::udp:514|host::192.168.99.20|pan_traffic'.
The lookup table 'classification_lookup' does not exist. It is referenced by configuration 'pan_threat'.
The lookup table 'classification_lookup' does not exist. It is referenced by configuration 'pan_traffic'.
The lookup table 'classification_lookup' does not exist. It is referenced by configuration 'source::udp:514|host::192.168.18.100|pan_traffic'.
The lookup table 'classification_lookup' does not exist. It is referenced by configuration 'source::udp:514|host::192.168.99.20|pan_traffic'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'flowintegrator'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'pan_config'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'pan_newapps'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'pan_system'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'pan_threat'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'pan_traffic'.
The lookup table 'pan_vendor_info_lookup' does not exist. It is referenced by configuration 'pan_wildfire_report'.

0 Karma
1 Solution

itreghenssler
Explorer

Update:
Initially, I had updated from the Web UI, checking the update box (which is when the issue started).

I uninstalled the app (deleted the folder), then manually copy it from the tar ball, restarted and it started working.

When in doubt, use the old fashioned ways...

View solution in original post

0 Karma

itreghenssler
Explorer

Update:
Initially, I had updated from the Web UI, checking the update box (which is when the issue started).

I uninstalled the app (deleted the folder), then manually copy it from the tar ball, restarted and it started working.

When in doubt, use the old fashioned ways...

0 Karma

btorresgil
Builder

There was probably something stuck in the 'local' folder for your app instance that was causing a problem. Glad it's fixed!

0 Karma
Get Updates on the Splunk Community!

Webinar Recap | Revolutionizing IT Operations: The Transformative Power of AI and ML ...

The Transformative Power of AI and ML in Enhancing Observability   In the realm of IT operations, the ...

.conf24 | Registration Open!

Hello, hello! I come bearing good news: Registration for .conf24 is now open!   conf is Splunk’s rad annual ...

ICYMI - Check out the latest releases of Splunk Edge Processor

Splunk is pleased to announce the latest enhancements to Splunk Edge Processor.  HEC Receiver authorization ...